MY SERVICES
Take the first step toward transformation—book a call with me to explore tailored solutions for your needs.
Transformation Consulting
I provide end-to-end strategic support—from initial ideation to seamless operational execution—ensuring maximum impact while minimizing risks. Whether it’s framing your transformation projects or managing complex programs in an agile environment, I bring my expertise to help structure, align, and deploy high-value initiatives. Discover the two components of this service:
1. Strategic Framing and Roadmap Definition:
A clear and methodical approach to laying the foundations of your transformations.
2. Management of Large Agile Programs (SAFe):
Comprehensive support to successfully scale and execute your complex projects.
1. Strategic Framing and Roadmap Definition
Strategic Framing and Roadmap Definition for Digital Transformation, Customer and Employee Experience, Master Plans, Change Management, Digitalization and Process Automation.
Digital Transformation
Key Questions Addressed:
- What strategies ensure a high-impact digital transformation?
- What are the essential steps to frame a strategic initiative and reduce the risks of failure?
- How do we align stakeholders around a shared vision in complex projects?
How can Issaad Support You:
Strategic Structuring: I clarify strategic objectives, identify technological and organizational levers, and help you establish a solid foundation to ensure the success of your transformation.
Methodical Framing: I support your teams in defining deliverables, priorities, and KPIs while identifying key risks and mitigating them from the outset.
Shared Vision: I facilitate collaborative workshops to build a common vision and ensure stakeholder buy-in.
Customer Experience (CX) and Employee Experience (EX)
Key Questions Addressed:
- How can we optimize our customer and employee journeys to meet expectations and enhance satisfaction?
- How can a Voice of Customer (VoC) approach guide strategic decisions?
- Which CRM should we choose to improve customer and employee experience, and how do we deploy it effectively?
How can Issaad Support You:
Customer & Employee Journey Mapping: I map existing journeys, identify friction points, and design target journeys aligned with your strategic objectives.
Voice of Customer (VoC): I help you capture and analyze the Voice of Customer using advanced technological tools to prioritize actions that maximize impact.
CRM: I frame your CRM project, write the specifications, select the appropriate solution, and ensure smooth deployment.
Master Plans
Key Questions Addressed:
- How do we develop an IT master plan aligned with our strategic goals?
- What tools and technologies should we integrate to meet our future needs?
- How do we simplify and rationalize our application landscape to improve efficiency and agility?
How can Issaad Support You:
Diagnosis and Roadmap: I conduct an assessment of the current situation, identify target needs, and build a detailed technological roadmap to align your IT systems with business priorities.
Technology Selection and Integration: I guide you in selecting tools, evaluating technological options, and creating a structured implementation plan.
Application Landscape Simplification: I provide concrete recommendations to streamline your applications, reduce redundancies, and optimize their usage, creating a clear, coherent, and scalable technological ecosystem.
Change Management
Key Questions Addressed:
- How do we engage our teams in response to organizational and technological changes?
- What communication tools can we use to ensure buy-in for the change?
How can Issaad Support You:
Engage Teams: I craft tailored plans to ensure employee alignment and commitment to organizational changes.
Effective Communication: I design tailored communication strategies and provide tools that facilitate the adoption of new practices.
Digitalization and Process Automation
Key Questions Addressed:
- How do we identify key processes to digitalize to improve our operational efficiency?
- What automation technologies (RPA, AI) can be integrated to simplify our operations?
How can Issaad Support You:
Mapping and Prioritization: I map your current processes, assess potential gains, and prioritize digitalization initiatives to maximize their impact.
Automation: I select the solutions that best fit your needs and guide you through their deployment to ensure successful adoption.
2. Management of Large Agile Transformation Programs (SAFe) / Deployment
Strategic Framing and Roadmap Definition for Digital Transformation, Customer and Employee Experience, Master Plans, Change Management, Digitalization and Process Automation.
Key Questions Addressed:
- How do we structure a transformation program to align all stakeholders around a budget, organization, governance, and a clear roadmap?
- How can we effectively manage international and multidisciplinary projects?
- How do we overcome cultural and linguistic barriers in international and multicultural programs?
- How do we ensure agile collaboration on complex projects involving multiple teams?
- How do we implement large-scale agility (SAFe) while managing the complexity of stakeholders and processes?
- How do we prevent our projects from exceeding deadlines and budgets while achieving our strategic objectives?
How can Issaad Support You:
Program Structuring: I help you establish the foundation by defining a clear organizational framework (budget, governance, committee structures, roadmap), ensuring alignment among stakeholders before diving into operational actions.
Management of Multidisciplinary Projects: I lead complex projects by coordinating teams and ensuring smooth communication across different functions, while maintaining alignment with strategic objectives.
International and Multicultural Coordination: With my proficiency in five languages and intercultural sensitivity, I facilitate collaboration in international contexts, overcoming obstacles related to cultural and linguistic differences.
Agile Collaboration: I implement collaborative processes tailored to ensure smooth coordination between teams and optimal responsiveness on complex projects.
Adoption of Agile Methodologies (SAFe): I support you in implementing the best agile practices at the enterprise level, aligning teams around common objectives while managing the complexity of projects.
Rigorous Monitoring: I establish tracking and reporting mechanisms to ensure deadlines, budgets, and objectives are met throughout the program.
On-Demand Business Consulting
To address your specific needs swiftly and precisely, I provide quick, targeted solutions through an on-demand consulting service tailored to your unique challenges—no prolonged commitments required. Whether it’s to solve a particular problem or gain expert insights on a specific question, this service offers you maximum flexibility.
Getting started is simple: book a free 15-minute session to share your expectations and goals. Following this conversation, I’ll design a personalized plan with a clear session count and a transparent quote.
Service 2 can be used on its own or in conjunction with Service 1, especially when specific questions or additional insights are required alongside long-term support. I adapt to your priorities, budget, and deadlines to deliver a solution that perfectly aligns with your needs.
Corporate Training and Workshops
I design tailored training sessions and innovation workshops to enhance your team’s skills and foster creativity. From mastering strategic areas like digital transformation and change management to co-creating innovative solutions, each session is crafted to deliver immediate, tangible impact.
The training sessions are interactive and practical, while the innovation workshops are designed to encourage collaboration and co-create concrete, customized solutions to address your specific challenges.
1. Corporate Training
I offer customized training sessions and collaborative workshops to impart key skills and foster innovation. These sessions are designed to be interactive and practical, with a focus on the immediate applicability of the acquired knowledge.
I cover the following key topics:
- Digital Transformation: Integrating new technologies to optimize processes and boost performance.
- Customer (CX) and Employee (EX) Experience: Enhancing journeys to maximize satisfaction and loyalty.
- IT Master Plans: Developing and managing plans to align technology with strategic goals.
- Change Management: Overcoming resistance and facilitating the adoption of new practices.
- Digitalization and Process Automation: Streamlining processes with digital and automation solutions.
- Large-Scale Agile Transformations (SAFe): Deploying agile methodologies for complex, enterprise-wide projects.
These training sessions are tailored to your specific needs and delivered in an interactive format, combining theory and practice to ensure sustainable learning.
2. Innovation and Ideation Workshops
Innovation is essential to remain competitive and address market challenges. Through innovation and ideation workshops, I help you spark creativity within your teams and turn innovative ideas into concrete projects. These workshops are designed to encourage collaboration and collective thinking, ensuring that the solutions generated align seamlessly with your strategic objectives.
Key Questions Addressed:
- How can our teams consistently generate and implement innovative ideas?
- What strategies can foster a culture of continuous innovation?
- How can innovative solutions align with our long-term goals?
How can Issaad Support You:
Ideation and Creativity Workshops: I organize sessions to stimulate innovation, prioritizing ideas that will add the most value to your business and projects.
Structuring the Innovation Process: I help you formalize a clear process to manage innovation in a structured way, integrating the best ideas into your strategic projects.
Innovation Training: I support your teams in acquiring the necessary skills to evaluate, prioritize, and implement innovative ideas, enabling them to transform creativity into concrete and profitable actions.
Development of Strategic Partnerships
Whether you are a digital solution provider or another player looking to enrich your partner ecosystem, I assist you in identifying mutually beneficial collaboration opportunities. My approach involves co-creating solutions tailored to the specific needs of your clients and strengthening your relationships with prospects. I also help you maximize the value of your existing solutions, as well as write and structure your proposals for tenders and bids. This allows you to better understand and communicate the business benefits of your services.
Key Questions Addressed:
- How can you turn your solution into an attractive, client-ready proposal?
- How can you identify strategic partners while safeguarding your solution’s confidential details?
- What’s the best way to structure and write persuasive proposals for tenders?
- How can you benchmark your solution against competitors to refine your partnership strategy?
How can Issaad Support You:
Optimizing Your Proposal: I help you position your solution in a way that highlights its most compelling benefits, ensuring it captures your clients’ and prospects’ attention.
Identifying Strategic Partners: I guide you in finding the right partners, protecting your solution’s confidentiality, and ensuring collaboration opportunities.
Writing Business Proposals: I support you in structuring and drafting clear, persuasive proposals for tenders, boosting your chances of success.
Competitive Benchmarking: I help you assess your solution against competitors, allowing you to refine your partnership strategy and stay ahead in the market.
Public Speaking Engagements
I deliver insightful talks and lead engaging discussions on digital transformation, customer experience, emerging technologies, and change management. Through webinars, podcasts, and seminars, I offer strategic perspectives that inspire reflection and provide actionable insights for your audience.
As a panel moderator, I enhance discussions by facilitating thought-provoking conversations that encourage collective problem-solving. My goal is to drive high-quality debates and stimulate discussions around contemporary business challenges and innovation.
Testimonials
What my clients say about me
Contact Issaad
Ready to turn your ambitions into success? Let’s discuss your project.
Every company faces unique challenges and has distinct goals.
